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Copyright © 1999 by Bonnie Skaalid

Writing Style

 

In 1997, Morkes and Nielsen [1] conducted 3 studies which checked the way people read things on the web. Their findings were:

  • users like summaries and the inverted pyramid style used by journalists, where the most important information is presented first in an article
  • users appreciate headings which help them to scan and locate the information they are interested in
  • users do not appreciate flowery or "marketese" writing and want web pages to be concise
  • simple and informal writing is preferred over formal writing styles


[1] Morkes, J. & Nielsen, J. (1997). Concise, SCANNABLE, and objective: How to write for the web. [Online]. Available: http://www.useit.com/papers/webwriting/writing.html

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