Academic Technologies for Learning - Guide to Distributed Learning Environments
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3. Communications technologies

by Gilly Salmon

Distributed learning environments optimally incorporate technologies to enhance communication among students and between the students and the instructor. These technologies include email, online discussion groups, and videoconferencing.

Online discussions are typically described as being either "synchronous" or "asynchronous." What do these terms mean?

Synchronous technologies facilitate real-time interaction. This means that students from a variety of locations communicate online during the same period of time. This type conferencing session may be a simple "chat" session in which participants communicate via a series of text-based messages.

Synchronous sessions can also involve participants meeting online at a specified time to watch presentations or share software applications. Commonly used synchronous technologies are audio conferencing by phone and teleconferencing.

The communications technologies related to synchronous discussion groups are evolving rapidly and will afford many exciting opportunities in the future. For example, the instructor might take students on a tour of selected Web sites. Or, students and the instructor might collectively work on a project while sharing an application such as Excel. During this session, participants also can communicate by typing text messages, or through live audio transmissions. Another possibility is using online streaming video to communicate with a group of participants.

In contrast, asynchronous discussions are unbounded by both time and place. That is students can be on or off campus and participate online at a time that is convenient to them. In education settings, an asynchronous discussion on a topic might take place over a number of weeks. For example, an instructor might set up a discussion group as part of a course Web site. Students are assigned to one or more discussion groups. Typically a discussion question or topic is posed to guide the discussion. Students post text-based messages related to the topic over a number of days. Through a series of typed messages, students can debate issues, answer questions, interview guests, and even participate in role plays.

The instructional design for the learning activities and the moderation techniques used by the instructor is a function of the type of communications technology used. Below a number of online resources about teaching with communications technologies have been listed.

Introduction to Computer-Mediated Communication

A Framework for Designing Questions for Online Learning. DEOSNEWS 10 (2)
Lin Muilenburg, & Zane L Berge

Conferencing Strategies for Teaching at a Distance
University of Illinois

E-moderating the key to teaching and learning online

Instructor's Guide to Computer Conferencing
Mary-Anne Andrusyszyn

Moderating Educational Computer Conferences
Morten Flate Paulsen

Quick Guide: Web-based instruction
Virginia Tech

Teaching methods and techniques for computer-mediated communication
Morten Flate Paulsen

The Moderator's Home Page
Note:On the menu for this site is a listing for a section on Netiquette.

The Role of the Online Instructor/Facilitator
Zane L. Berge

Synchronous Conferencing

Guide to Synchronous WBT Features
Jennifer Hofmann

Online Learning Goes Synchronous
Tom Barron

Comparison of Instructor-led, Internet-enabled Synchronous Desktop Course

Delivery Products
Robert Jackson

 

© 2002 Academic Technologies for Learning, University of Alberta.

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